I don't understand what this means and how to get my emails working again.īy default, Outlook offers 15GB of free email storage and 5GB of OneDrive storage. It mentions OneDrive being full, but I have never used this. I have a Hotmail email address and am currently unable to send or receive emails. Question of the month: how do I free up space on my Microsoft account? Join Which? Tech Support Stay on top of your tech and get unlimited expert 1-2-1 support by phone, email, remote fix and in print.Įach month, we feature one of the most popular questions answered by our Tech Support team. If you rely on Outlook as your go-to email client, it's important you have enough room to attach important files to your messages.īelow, our Which? Tech Support experts explain how a trip to Outlook settings can reveal which files are taking up the most space in your account. In recent weeks, we've received a number of calls from Which? Tech Support members who are dealing with 'storage full' errors through Microsoft Outlook. If you're struggling for space, our experts are here to help. A recent change to means that the storage limit in your Microsoft account is more closely linked with OneDrive.
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